Shipping Update
There are no passenger flights from Indonesia, Thailand or virtually anywhere into the UK as people are staying at home. This is a good thing as it helps stop the virus spreading but it means until passenger flights resume there will not be any way to import fish.
If you have placed an order on our website for fish that have not yet been shipped you have two choices
1. Ask us for a refund
2. Leave the order with us to be fulfilled when flights commence
Please advise us which one you want to do by sending us an email to: thebettabox@hotmail.com
Please put your order number as the subject
We do not know when flights will resume
Please speak with your supplier (seller) to discus if you want them to hold the fish for you or if you want to ask them for a refund
Obviously this is not a good time for us as a business but it’s more important to stay alive
So please stay at home and keep isolated as requested by our government or if you are a key worker please look after yourself and don’t take any risks with your health
Don’t forget you can post on this forum to help get through the boredom of being in isolation
Stay safe
