Although some restrictions in the UK are being relaxed we are not over the virus yet
Our Transhipping partners are shipping to other countries but Our shipping agents in Thailand and Indonesia are closed
There a chain of companies involved in getting fish etc to the UK
Exporting shipping agent
Exporting government office
Airline Cargo office
There are no passenger flights from Indonesia, Thailand or virtually anywhere into the UK as people are staying at home. This is a good thing as it helps stop the virus spreading but it means until passenger flights resume there will not be any way to import fish. If you have placed an order on our website for fish that have not yet been shipped you have two choices 1. Ask us for a refund 2. Leave the order with us to be fulfilled when flights commence Please advise us which one you want to do by sending us an email to: thebettabox@hotmail.com Please put your order number as the subject We do not know when flights will resume Please speak with your supplier (seller) to discus if you want them to hold the fish for you or if you want to ask them for a refund Obviously this is…
We believe the corona virus may live on some surfaces and we have no idea who your parcel may come into contact with once it leaves us Therefore we suggest you either wear disposable gloves or use a disinfectant on the box and the packaging then it can be reused
