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Website usage terms and conditions

Website Terms & Conditions

Last updated: 30 August 2026

Welcome to The Betta Box UK. These Website Terms & Conditions explain the rules for using our website, www.thebettabox.uk.

By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

In these Terms & Conditions:

  • “The Betta Box UK”, “we”, “us” or “our” refers to The Betta Box UK, the operator of this website.

  • “You” or “your” refers to any person accessing or using this website.

The Betta Box UK provides ornamental fish importing and transhipping services.

We do not sell ornamental fish through this website.

Where you use our import or transhipping services, separate Import & Transhipping Terms & Conditions will apply.

2. Use of Our Website

You may use this website for lawful purposes only.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose;

  • Attempt to gain unauthorised access to the website or its systems;

  • Interfere with the operation or security of the website;

  • Introduce viruses, malware or other harmful material;

  • Copy, reproduce or commercially exploit our website content without permission; or

  • Use the website in a way that could damage, disable or impair the website or interfere with other users' access to it.

We reserve the right to restrict or suspend access to the website where we reasonably believe these Terms have been breached.

3. Website Information

The information provided on this website is intended for general information purposes.

Although we make reasonable efforts to ensure that the information on our website is accurate and up to date, we do not guarantee that all information will always be complete, accurate or current.

Information may be changed, updated or removed without notice.

You should obtain appropriate professional advice where necessary before relying on information provided on this website.

4. Fish Health Information

Any information relating to fish health, disease, medication, treatment, husbandry or care is provided for general informational purposes only.

We are not veterinary professionals and information provided on this website should not be treated as veterinary diagnosis or medical advice.

Where your fish are unwell or you are considering medical treatment, we recommend consulting a suitably qualified aquatic veterinarian or other appropriately qualified professional.

5. User-Generated Content

Where our website allows users, members, suppliers, sponsors or other third parties to submit comments, posts, reviews, images or other content, that content represents the views of the person who submitted it and not necessarily the views of The Betta Box UK.

We are not responsible for the accuracy, legality or content of material submitted by third parties.

We reserve the right to remove content that we consider inappropriate, unlawful, offensive or in breach of these Terms & Conditions.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website usage and provide a better experience for visitors.

Where required by law, we will request your consent before using non-essential cookies.

Further information about how we collect and use personal information can be found in our Privacy Policy and, where applicable, our Cookie Policy.

7. Third-Party Websites and Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and information only.

We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or terms of use.

The inclusion of a link does not necessarily mean that we endorse or recommend the third-party website or service.

You should review the terms and privacy policies of any third-party website you visit.

8. Intellectual Property

Unless otherwise stated, the content and materials on this website belong to The Betta Box UK or are used under appropriate licence or permission.

This includes, but is not limited to:

  • Our name and branding;

  • Logos;

  • Website design;

  • Graphics;

  • Photographs;

  • Text;

  • Page layouts;

  • Original written content; and

  • Other website materials.

You may view and use the website for your own personal, non-commercial purposes.

You must not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without our prior written permission, unless permitted by law.

All third-party trademarks and logos remain the property of their respective owners.

9. Copyright

Copyright in material published on this website belongs to The Betta Box UK or the relevant copyright owner.

Unauthorised reproduction or commercial use of copyrighted material may constitute an infringement of copyright.

If you believe that material appearing on our website infringes your copyright, please contact us with details of the material and your concerns.

10. Website Availability

We aim to keep our website available and operating correctly, but we do not guarantee that the website will always be available, uninterrupted or error-free.

The website may occasionally be unavailable because of:

  • Maintenance;

  • Technical problems;

  • Software or hosting issues;

  • Security measures;

  • Updates;

  • Network problems; or

  • Circumstances outside our reasonable control.

We reserve the right to modify, suspend or discontinue any part of the website without notice where reasonably necessary.

11. Limitation of Liability

To the extent permitted by law, The Betta Box UK will not be responsible for losses arising solely from your use of, or reliance upon, general information provided on this website.

We are not responsible for losses arising from:

  • Third-party websites or services;

  • Third-party content;

  • Website interruptions caused by circumstances outside our reasonable control;

  • Unauthorised access caused by circumstances outside our reasonable control; or

  • Your failure to obtain appropriate professional advice where necessary.

However, nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

12. Privacy

We respect your privacy and handle personal information in accordance with applicable UK data-protection legislation.

Please refer to our Privacy Policy for information about how we collect, use, store and protect your personal information.

13. Changes to These Terms

We may update these Website Terms & Conditions from time to time.

When we make changes, the updated version will be published on this page and the “Last updated” date will be amended.

You should check this page periodically to ensure that you are aware of the current Terms & Conditions.

14. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or modified to the minimum extent necessary, and the remaining provisions will continue to apply.

15. Governing Law and Jurisdiction

These Website Terms & Conditions are governed by the laws of England and Wales.

Any dispute arising in connection with these Website Terms & Conditions will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights that may apply.

IMPORTANT

These Website Terms & Conditions apply to your use of The Betta Box UK website only.

If you use our ornamental fish importing or transhipping service, you will also be required to accept our separate Import & Transhipping Terms & Conditions before proceeding.

The Betta Box UK does not sell ornamental fish. We provide an importing and transhipping service for customers purchasing fish from their chosen suppliers.

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